Frequently asked questions

No commission on bed spaces or partitions. For private rooms and studios, any fee is stated in writing before you commit.

Typically one month's rent, refundable at the end of your notice period if the room is left in the same condition.

On our listings, 'bills included' means DEWA, chiller and internet unless the listing says otherwise. Always confirm at the viewing.

Yes. All the shared accommodation we list is paid monthly, not with post-dated annual cheques.

A bed space is one bed in a shared room. A partition is a section of a room divided by a solid wall, usually with its own door and much more privacy.

Each listing shows a gender preference: Any, Male, Female or Family. We do not place people into rooms against the building's rules.

Most listings include a shared kitchen. Where cooking is restricted, it is written in the listing description.

That depends on the building. Ask at the viewing and get the answer in writing before you pay.

Never. If anyone asks you to transfer money to hold a bed space before you have seen it, do not pay.

We only print an advertising permit number when the owner has given us one. We leave the field blank rather than filling it with something invented.